Policy
   
 







Shipping rates and information
 
All orders are normally shipped via UPS Ground, 5-7 business days following the process of your order.
 
Ground shipping charges:
1 tier cake = $8.25
2 tier cake = $9.75 - $12.25
3 tier cake  = $12.25 - $14.75
4 tier cake = $12.25 - $16.75
 
Each diaper cake is created upon receipt of your order and is completely hade made with lots of TLC. So please make sure not to place your order at the last minute. Rush order can get expensive. The Designers Secret has rush order available. See rush orders below if you need it quicker.
 
Rush orders:
 
You can select from UPS 2 Day Air or UPS Next Day Air. Please note: That rush orders can get expensive. In some cases your items may at times cost more than the purchase itself. Also, there will be an additional $20.00 charge on any rush order option that you choose.
 
On rush shipping options (prices will vary depending on what is ordered) Prices for diaper cakes are listed below. Email us for other prices.
 
UPS 2 Day Air:
Your purchase will arrive at the end of the 2nd business day after shipment. These are estimated rates. For actual real time shipping rates to your destination go to the check out section. Prices shown does not include the additional $20.00 charge for rush option.
 
4 tier - $75.00
3 tier - $55.00
2 tier - $40.00
1 tier - $35.00
Cupcake - $25.00
 
UPS Next Day Air:
Your purchase will arrive at the end of the next business day after shipment. These are estimated rates. For actual real time shipping rates to your destination go to the check out section. Prices shown does not include the additional $20.00 charge for rush option.
 
4 tier - $100.00
3 tier - $78.00
2 tier - $60.00
1 tier- $60.00
Cupcake - $50.00
 
International Shipping:
Email us to find out if we can ship to your country and for the real time shipping rates.
Shipping to Hawaii, Alaska, and Puerto Rico. Please email us prior to placing your order for real time shipping rates to these destinations.

Returns and Refunds:
       Items may be returned for a full refund minus any shipping/rush orders charges you incurred. All returns must be returned within 15 days from date of purchase. Please Note: There will be a 10% restocking fee for all returns. If items are received in damage condition due to shipping, please contact us as soon as possible, no later than 3 days from which the items were delivered. You will receive instructions and a return authorization number for exchanging any items. Returns will not be accepted without a return authorization. Your replacement items will be shipped out as soon as we receive the damage item. Please include your order number and credit card number you want credited with your return.